Why does DocuSign, Apposite’s first technology being distributed through our solution partners, tick all the boxes?
First and foremost, the technology needs to be proven. That means an established, referenceable, community that is benefiting from adoption, showing real return on investment made. With DocuSign the impressive installed base and adoption by leaders in their own field give clear signals that the risks of taking on a technology at too early a point in it’s life cycle have been left behind. There are sub headings to “proven”. Proof points of robustness, legality, performance, serviceability and security have been clearly demonstrated by DocuSign in it’s attainment of leadership in its market.
Secondly, the technology has to be accessible. Prospective users need to have a straightforward route to gain access to the technology, and be able to deploy it knowing that they are doing so with the benefit of the experience and best-practise developed from the early stages of introduction. It’s important to have a supporting service community that can provide prospective adopters with the resources needed to help them achieve success in their own projects. The availability of that service from channels such as Apposite Solution Partners who invest in building their enablement, broadens and deepens overall community support and accessibility.
Being accessible is not just important for direct users – it’s also important for existing and complementary technologies to have access through integration. With DocuSign’s investment in it’s full integration capabalities of the SOAP and REST APIs and the DocuSign Connect service for status monitoring, straight-through processing becomes a reality. And this is not just a “yes we can” it’s also a “and this is how” with first class documentation, examples of how to go about integrating and a mature certification program. The technology partnerships that have been built around the DocuSign service with integration to the technology provided by market leaders such as Microsoft, Salesforce, Google and Box further demonstrates how DocuSign is accessible.
Lastly, the commercial proposition for the technology consumer needs to be compelling. This comes from three drivers: Affordability, Business Case and Realisation.